A New Model for Continuous Evaluation of Suppliers with Real Execution Data
Abstract
Supplier evaluation is a significant work for a company in order to enhance productivity and profitably. When a well-managed supplier evaluation is developed, it has an important impact on the competitiveness of the entire supply chain. By examining the literature, it was seen that a great deal of papers are related to evaluation during new supplier selection process. However, there is the scarcity of studies to evaluate performance depending on the difficulty. The purpose of this paper is to focus on performance evaluation currently being worked with suppliers. In this context, it is investigated Enterprise Resource Planning usage in order to collect and track real-time data for supplier evaluation systems, especially examined small-to-medium-sized enterprises. With this in mind, this study conducts a questionnaire on the small-to-medium-sized enterprises. Subsequently, by referring to the results of this work, a new evaluation model with dynamic structure is developed with the utilization of the Enterprise Resource Planning in which makes constantly review of suppliers at each delivery. More, the developed model has been implemented in a medium-sized machine manufacturing company integrating into the purchasing module of its Enterprise Resource Planning system. The managers of this company have confirmed the proposed model and this manufacturing company is keeping on doing a constantly systematic evaluation with this model and thus facilitates to attain the goals of supply chain management such as reduction of inventory cost, increase profit margin and customer satisfaction.
References
Al-Ahmari, A.M., Ur-Rehman, A. & Ali, S. 2016. Decision support system for the selection of advanced manufacturing technologies, Journal of Engg. Research Vol. 4 No. (4) pp. 130-150.
Azadi, M., Jafarian, M., Farzipoor Saen, R. & Mirhedayatian, S.M. 2015. A new fuzzy DEA model for evaluation of efficiency and effectiveness of suppliers in sustainable supply chain management context, Computers & Operations Research, Elsevier, Vol. 54, pp. 274–285.
Boza, A., Cuenca, L., Poler, R. & Michaelides, Z., 2014. The interoperability force in the ERP field, Enterprise Information Systems, Vol. 9 No. 3, pp. 1–22.
Büyüközkan, G. and Çifçi, G. 2011. A novel fuzzy multi-criteria decision framework for sustainable supplier selection with incomplete information, Computers in Industry, Vol. 62 No. 2, pp. 164–174.
Chen, C.-T., Lin, C.-T. and Huang, S.-F. 2006. A fuzzy approach for supplier evaluation and selection in supply chain management, International Journal of Production Economics, Vol. 102 No. 2, pp. 289–301.
Ellegaard, C. 2006. Small company purchasing: A research agenda, Journal of Purchasing and Supply Management, Vol. 12 No. 5, pp. 272–283.
Forslund, H. and Jonsson, P. 2010. Selection, implementation and use of ERP systems for supply chain performance management, Industrial Management & Data Systems, Vol. 110 No. 8, pp. 1159–1175.
Ge, L. and Voß, S. 2009. ERP application in China: An overview, International Journal of Production Economics, Elsevier, Vol. 122 No. 1, pp. 501–507.
Hald, K.S. and Ellegaard, C. 2011. Supplier evaluation processes: the shaping and reshaping of supplier performance, International Journal of Operations & Production Management, Vol. 31 No. 8, pp. 888–910.
Ho, C.-J. 2007. Measuring system performance of an ERP-based supply chain, International Journal of Production Research, Vol. 45 No. 6, pp. 1255–1277.
Ho, W., Xu, X. and Dey, P.K. 2010. Multi-criteria decision making approaches for supplier evaluation and selection: A literature review, European Journal of Operational Research, Elsevier B.V., Vol. 202 No. 1, pp. 16–24.
Hou, J. and Su, D. 2006. Integration of Web Services technology with business models within the total product design process for supplier selection, Computers in Industry, Vol. 57 No. 8–9, pp. 797–808.
Hu, H.Y., Chiu, S.-I., Yen, T.-M. and Cheng, C.-C. 2015. Assessment of supplier quality performance of computer manufacturing industry by using ANP and DEMATEL, The TQM Journal, Vol. 27 No. 1, pp. 122–134.
Humphreys, P., Huang, G. and Cadden, T. 2005. A web-based supplier evaluation tool for the product development process, Industrial Management & Data Systems, Vol. 105 No. 2, pp. 147–163.
Hwang, W. and Min, H. 2013. Assessing the impact of ERP on supplier performance, Industrial Management & Data Systems, Vol. 113 No. 7, pp. 1025–1047.
Ince, H., Imamoglu, S.Z., Keskin, H., Akgun, A. and Efe, M.N. 2013. The Impact of ERP Systems and Supply Chain Management Practices on Firm Performance: Case of Turkish Companies, Procedia - Social and Behavioral Sciences, Elsevier B.V., Vol. 99, pp. 1124–1133.
Jurová, M. and Sutormina, E. 2010. Modern methods of evaluation existing suppliers and suppliers selected by customer for small and medium-sized companies, Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Vol. 58 No. 6, pp. 199–208.
Kelle, P. and Akbulut, A. 2005. The role of ERP tools in supply chain information sharing, cooperation, and cost optimization, International Journal of Production Economics, Vol. 93–94, pp. 41–52.
Kumar, D., Singh, J. and Singh, O.P. 2013. A fuzzy logic based decision support system for evaluation of suppliers in supply chain management practices, Mathematical and Computer Modelling, Elsevier Ltd, Vol. 58 No. 11–12, pp. 1679–1695.
Lee, A.H.I., Chen, W.C. and Chang, C.J. 2008. A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan, Expert Systems with Applications, Vol. 34 No. 1, pp. 96–107.
Lima-Junior, F.R. and Carpinetti, L.C.R. 2016. Combining SCOR model and fuzzy TOPSIS for supplier evaluation and management, International Journal of Production Economics, Elsevier, Vol. 174, pp. 128–141.
Lin, C.-T., Chen, C.-B. and Ting, Y.-C. 2011. An ERP model for supplier selection in electronics industry, Expert Systems with Applications, Elsevier Ltd, Vol. 38 No. 3, pp. 1760–1765.
Liou, J.J.H., Chuang, Y.-C. and Tzeng, G.-H. 2014. A fuzzy integral-based model for supplier evaluation and improvement, Information Sciences, Elsevier Inc., Vol. 266, pp. 199–217.
Maguire, S., Ojiako, U. and Said, A. 2010. ERP implementation in Omantel: a case study, Industrial Management & Data Systems, Vol. 110 No. 1, pp. 78–92.
Mamavi, O., Nagati, H., Pache, G. and Wehrle, F.T. 2015. How does performance history impact supplier selection in public sector?, Industrial Management & Data Systems, Vol. 115 No. 1, pp. 107–128.
Morrissey, W.J. and Pittaway, L. 2006. Buyer-Supplier Relationships in Small Firms: The Use of Social Factors to Manage Relationships, International Small Business Journal, Vol. 24 No. 3, pp. 272–298.
Mudambi, R., Schründer, C.P. and Mongar, A. 2004. How Co-operative is Co-operative Purchasing in Smaller Firms?, Long Range Planning, Vol. 37 No. 1, pp. 85–102.
Osiro, L., Lima-Junior, F.R. and Carpinetti, L.C.R. 2014. A fuzzy logic approach to supplier evaluation for development, International Journal of Production Economics, Elsevier, Vol. 153, pp. 95–112.
Pressey, A.D., Winklhofer, H.M. and Tzokas, N.X. 2009. Purchasing practices in small- to medium-sized enterprises: An examination of strategic purchasing adoption, supplier evaluation and supplier capabilities, Journal of Purchasing and Supply Management, Elsevier, Vol. 15 No. 4, pp. 214–226.
Quayle, M. 2000. Supplier Development for UK Small and Medium-sized Enterprises, Journal of Applied Management Studies, Vol. 9 No. 1, pp. 117–133.
Redondo, Y.P. and Fierro, J.J.C. 2007. Assessment and reassessment of supply relationships: a case study in the Spanish wine industry, International Journal of Entrepreneurial Behaviour & Research, Vol. 13 No. 2, pp. 82–106.
Wang, M. and Li, Y. 2014. Supplier evaluation based on Nash bargaining game model, Expert Systems with Applications, Elsevier Ltd, Vol. 41 No. 9, pp. 4181–4185.
Wang, W.-P. 2010. A fuzzy linguistic computing approach to supplier evaluation, Applied Mathematical Modelling, Elsevier Inc., Vol. 34 No. 10, pp. 3130–3141.
Wetzstein, A., Hartmann, E., Benton, W.C., Hohenstein, N.-O. and Benton Jr, W.C. 2016. A systematic Assessment of supplier selection literature – state-of-the-art and future scope, Intern. Journal of Production Economics, Elsevier, Vol. 182, pp. 304–323.
Williams, S.J. 2006. Managing and developing suppliers: can SCM be adopted by SMES?, International Journal of Production Research, Vol. 44 No. 18–19, pp. 3831–3846.
Wu, W.-W. 2011. Segmenting and mining the ERP users’ perceived benefits using the rough set approach, Expert Systems with Applications, Elsevier Ltd, Vol. 38 No. 6, pp. 6940–6948.
Zeydan, M., Çolpan, C. and Çobanoğlu, C. 2011. A combined methodology for supplier selection and performance evaluation, Expert Systems with Applications, Vol. 38 No. 3, pp. 2741–2751.
Zhang, X., Lee, C.K.M. and Chen, S. 2012. Supplier evaluation and selection: a hybrid model based on DEAHP and ABC, International Journal of Production Research, Vol. 50 No. 7, pp. 1877–1889.
Zolghadri, M., Eckert, C., Zouggar, S. and Girard, P. 2011. Power-based supplier selection in product development projects, Computers in Industry, Elsevier B.V., Vol. 62 No. 5, pp. 487–500.